Privacy Policy
How Gearlinx collects, uses, shares and safeguards personal information when you use our website, cloud services and technology products.
Gearlinx Inc., Gearlinx Pty. Ltd. and its affiliates ("Gearlinx," "we," "us," or "our") provide cloud-based software services ("Cloud Services") and technology products ("Technology Products"). Our Technology Products may collect and transmit information to one of our cloud platforms to enable us to deliver the service to which you have subscribed.
We know that your privacy is important to you. This Privacy Policy explains what Personal Information we collect, how we use and share it, and how we protect your privacy. It applies to your use of this website (the "Site") and our Products, except where a Product has a separate privacy policy.
Questions about this Privacy Policy or our privacy practices may be directed to [email protected].
Your Consent
Please read this Privacy Policy carefully before using this Site and our Products. By using this Site or our Products, you consent to the collection, use and disclosure of your Personal Information as described in this Privacy Policy. If you do not agree to its terms, you may not access or use the Site or Products.
Information We Collect
Gearlinx collects information that can be used to directly or indirectly identify you ("Personal Information"). Personal Information may also include otherwise anonymous information when it is linked to information that can identify you. It does not include information that has been irreversibly anonymized or aggregated.
Types of Personal Information We Collect
Information you volunteer. Information you knowingly provide when you use the Site or our services, subscribe to communications or Cloud Services, request technical support, attend a webinar, or contact us.
Information from your browser, device or Product. This may include IP addresses, Product IP address, Product GPS location, operating system, browser information and usage information. We may use this information in aggregate, combine it with other information, and review server logs for security purposes.
Your location. We may use GeoIP or device-provided location information to deliver relevant content or confirm location, subject to your device settings.
Information about payments. In connection with a purchase, information may include payment, account, authentication, billing, shipping and contact details.
Information from third parties. We may receive information from business partners, marketing agencies and other third parties, including in connection with joint marketing activities.
Cookies and other technologies. We use cookies and similar technologies to collect information and support Site features. Browser or device settings may allow you to remove or reject cookies, although doing so may affect functionality.
How We Use Your Personal Information
We use information to provide, improve and develop our Site and Products, communicate with you, protect users and our services, and support our business operations. Uses may include providing requested Products and information; security and fraud prevention; personalization; service notices; surveys and feedback; improving Site and Product functionality; marketing consistent with your preferences; and other purposes disclosed in an applicable notice or agreement.
Your Choices
Communication Preferences
Depending on where you are located, we may provide an opt-in or opt-out mechanism for marketing communications. You may also use the unsubscribe mechanism in a communication or contact [email protected] to change previously expressed preferences.
Do Not Track
Because standards regarding browser "Do Not Track" signals continue to evolve, Gearlinx does not currently guarantee that the Site will honor all DNT signals.
Access, Update or Correct Your Personal Information
You may have rights to access, update or correct Personal Information through your Cloud Services account, where applicable, or by emailing [email protected]. We may request information to verify your identity and may limit or deny a request where permitted or required by law or where identity cannot be verified.
You may also have rights to object to or restrict processing, receive Personal Information in a structured format, or lodge a complaint with a competent data protection authority.
Third-Party Websites and Services
Our Products and Site may link to third-party websites, products and services that are not owned, managed or controlled by Gearlinx. Their privacy practices may differ from ours. This Privacy Policy applies only to information collected by Gearlinx, and we encourage you to review third-party privacy policies before using their services.
Safeguarding Your Information
We maintain reasonable administrative, physical and technological measures designed to protect the confidentiality and security of Personal Information submitted through the Site or Products. No website, server or database is completely secure, and we cannot guarantee that information will never be disclosed, misused or lost through accident or unauthorized acts.
Retention
We retain Personal Information for as long as necessary to fulfill the purposes described in this Privacy Policy, or as permitted or required by applicable law.
Privacy Obligations for Minors
We do not knowingly collect, use or disclose information from children under 16 through the Site or Products. If a parent or guardian becomes aware that a child under 16 has provided Personal Information without consent, please contact [email protected].
Changes to This Privacy Policy
We may revise this Privacy Policy as our Site, Products, services or legal obligations change. Revised versions will be posted on this Privacy Policy page. We will honor the terms that were in effect when Personal Information was collected as required by applicable law.
Additional Information for Users in the European Economic Area
Where European data protection law applies, Gearlinx will use Personal Information only where a lawful basis permits it. Depending on the circumstances, those bases may include performance of a contract, legitimate interests that are not overridden by your rights, compliance with legal obligations, or your consent.
Your Rights
Subject to applicable law, rights may include withdrawing consent, requesting access, objecting to processing, requesting correction or erasure, requesting transfer of Personal Information, requesting restriction of processing, and rights relating to certain automated decisions. You may also have the right to complain to the relevant supervisory authority.
We may need specific information to confirm your identity before responding to a rights request. We generally aim to respond to legitimate requests within one month, subject to applicable law and the complexity or number of requests.
Data Transfers Outside the EEA
Personal Information may be transferred to and stored in the United States and may be processed there by Gearlinx personnel or suppliers. Where required, Gearlinx uses appropriate contractual safeguards for international transfers.
Contact Us
If you have questions regarding this Privacy Policy or its implementation, email [email protected].
Brisbane, QLD 4000
Australia